State Farm® Insurance Agent Heather Bosse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan Delanty
February 1, 2024
5
out of
5
rating by Dan Delanty
"We have been with State Farm for almost 40 years and we have been with Heather and her team since 2008. They have been amazing and very responsive when needed."
Meg Rozier
January 16, 2024
1
out of
5
rating by Meg Rozier
"Good luck getting these people to answer your question, over the phone or via email. And after they finally decided to return my call Melissa could not have been more rude. I have been with State Farm since 2005, with no claims. I would not recommend this office nor State Farm to anyone. Even State Farm twitter couldn’t help!"
Sharlette Carey
January 2, 2024
5
out of
5
rating by Sharlette Carey
"Friendly service and quick responses."
We responded:
"Sharlette, thanks so much! We appreciate your business. Happy New Year! :)"
dominic scibilia
July 7, 2023
5
out of
5
rating by dominic scibilia
"Responsive. Thorough. Considerate. Professional."
We responded:
"Thanks so much, Dominic. We really appreciate your review. We strive to be all these things and we're so pleased you noticed. :)"
Christopher Walters
March 26, 2022
5
out of
5
rating by Christopher Walters
"Always so nice and helpful!"
We responded:
"We're so happy to help!"
Brian Driver
January 4, 2022
5
out of
5
rating by Brian Driver
"Love working with them. Very responsive, super nice. We have been with them for years and they have always taken care of us!"
We responded:
"Brian, thanks so much for the kind review! It's been our pleasure to have your business for all these years. :)"
keonia burns
August 17, 2020
5
out of
5
rating by keonia burns
"Melissa helped me that words can't express. Thank you soo much 🥰😘"
We responded:
"Keonia, thank you for your review! Melissa and I are so glad you shared your mom's concerned and allowed us to get involved."
edward levon
July 9, 2020
5
out of
5
rating by edward levon
"Always prompts on getting back to you"
We responded:
"Thank you so much for this complement. We know how busy you are and we pride ourselves on making sure you get what you need quickly and efficiently."
Andrea Murphy
June 13, 2020
5
out of
5
rating by Andrea Murphy
"Christina Hardy is the BEST! She has always taken care of our many needs. When I have lots of questions she is always there to assist and give me all the best options for me and my family. There have been times when I’m offered other Insurance options while buying a new car and I decline every time. I don’t even allow them to run the numbers for a policy. My answer is always “I’m not interested in another Insurance Company, I love State Farm and my Agent is Awesome.” Customer Service goes a long way as it’s my field in the retail world. Thank you, Christina for your patience, diligence and loyalty to me as a customer."
We responded:
"Andrea, Thank you so much for taking the time to share these kind thoughts. Christina really is fantastic and we feel so blessed to have her on our team. Like you, we are really passionate about providing great customer service so it means the world to me that you notice and appreciate it too!"
Patrick Owens
February 24, 2020
5
out of
5
rating by Patrick Owens
"Always friendly and helpful. Very prompt with quotes. Knowledgeable about correct coverage for your automotive and real estate."
We responded:
"Patrick, Thank you so much for your kind words. We really appreciate you taking the time to send a review. Thank you for trusting us with your business and congrats to your daughter on getting her license! We love being a part of these exciting accomplishments!"
Michele Dust
November 11, 2019
5
out of
5
rating by Michele Dust
"Great Service Awesome"
We responded:
"Thanks so much, Michele!"
Scott Sears
June 21, 2019
5
out of
5
rating by Scott Sears
"Great bunch agents, heather bosse great gal. Insure thru these folks!!!!"
We responded:
"John, you are the best! You made my day. I'll be sure the whole team knows what a nice review you left."
Connor Bosse
April 20, 2019
5
out of
5
rating by Connor Bosse
"Great customer service and amazing staff who always greet you with a smile would recommend to anyone I meet."
We responded:
"thank you"
Joan Yetter Redick
March 28, 2019
5
out of
5
rating by Joan Yetter Redick
"Great Agency. Staff knowledgeable and friendly. Been with State Farm for 50 years in various places. Heather Bosse's agency is one of the best."
We responded:
"Thanks so much, Joan!"
Joyce Montalvo
November 21, 2018
5
out of
5
rating by Joyce Montalvo
"We were very pleased with the service."
We responded:
"Thanks so much for your kind words, Joyce! It was a pleasure helping your mother consolidate her policies."
Michael Garrett
August 21, 2018
5
out of
5
rating by Michael Garrett
"Great experience with this team! Danielle was very responsive, thorough and worked very hard to find me the coverage I needed. I compared several companies and due to her focus on me as a client, and coupled with State Farm's reputation made it an easy decision."
We responded:
"Thanks so much, Michael. We really appreciate your business and your kind words!"
James Richter
April 10, 2018
5
out of
5
rating by James Richter
"I just moved to Mt. Pleasant and had a million things to do in order to get settled. Danielle Killin of the Heather Bosse State Farm Agency made getting insured (homeowners, flood and auto) easy and convenient. Danielle was professional, courteous and polite. She also got me a great deal!"
We responded:
"Thanks so much for your kind words, James. We've really enjoyed working with you as well!"
Dubs
March 6, 2018
5
out of
5
rating by Dubs
"As newcomers to the Charleston area, we settled in Mount Pleasant, purchased a home and needed insurance. We chose Heather Bosse with State Farm. The person we have delt with is Danielle Killin. She is, simply put, AWESOME! The amount of detail into our contract and the customer service we have received from Danielle is "World Class". She has been on top of any issues, has been in touch with all necessary parties and has been proactive throughout this process. We strongly recommend the Bosse Agency to anyone seeking insurance. You will not be disappointed. Make sure you ask for Danielle!!"
We responded:
"Warren, Thank you so much for your kind review. I couldn't agree with you more. Danielle is AWESOME! We are so lucky to have her and the rest of our fantastic team. Thank you for trusting us with your insurance!"
Terri Sciarro
June 8, 2017
5
out of
5
rating by Terri Sciarro
"always helps me very quickly!"
We responded:
"Thanks, Terri. We know you're busy, so we'll always do our best to get you everything you need quickly and efficiently. We really appreciate your business!"
Gerald Zuckerwar
March 30, 2017
4
out of
5
rating by Gerald Zuckerwar
"Unfortunately I left this agency because I lost two agents in the span of two years. I don't like change and prefer to deal with someone who will be there for me consistently year after year."
We responded:
"Gerald, I'm sorry you were disappointed with the change in team members. I too enjoy working with the same people year after year. As a State Farm Agent, I take pride in being a part of this community and I'm not going anywhere. I have fantastic team members and I'm so excited for them when life offers opportunities for new adventures, even though we will miss them. This is a big reason why we work as a team at the Bosse Agency, so that even when one of us is unavailable the rest of us are all here to assist you. If we ever have the opportunity to work together in the future, I look forward to sharing more. Thank you for your feedback and I hope your year is off to a great start!"
Dan Brown
July 19, 2016
5
out of
5
rating by Dan Brown
"Heather goes above and beyond the duties of an insurance agent. We are very fortunate to have her as our agent as well as a leader with in the community."
We responded:
"Dan, Thanks again for your kind words!"
Diane R
June 20, 2016
1
out of
5
rating by Diane R
"I would give this agency a zero star rating if possible. This agency was my first experience with State Farm insurance, and almost caused me to leave the company. I found the representatives at the Heather Bosse agency to be rude, condescending and obstructive. They do not answer phone calls. They do not properly explain things. They tell you they are too busy to see you. And, when I tried to call Heather directly for help, she had her office manager call me back a day and a half later with no help. My husband spent TWO hours in their office while they tried to figure out how to add a new car to our insurance. It turned out they still did it incorrectly. They also added my new car incorrectly. I found another agency in the area and switched to them. The new agent has straightened out these problems. Do not use the Heather Bosse agency. It is a bad experience!"
We responded:
"Diane, I'm very sorry for your dissatisfaction with my Agency. I know that you and William were unhappy with the way your applications were processed. I'm very sorry that our conversations about these concerns were not sufficient to clarify why the applications were processed as added vehicles rather than vehicle changes. I know William's experience in our office on that particular afternoon was very much an inconvenience to him. I am very sorry for that and I would be happy to explain again the reasons that those application changes were so far outside of a typical experience with State Farm or my Agency. While we make every effort to be available to handle every need as it arises, there are times when a particular member of my team is unavailable, myself included. During those times, it is our hope that our clients will allow another member of our team to resolve any concerns. Phone calls are always answered as quickly as possible, but there are times when it may be necessary to leave a voicemail. It is always our goal to immediately return calls if your call was not answered on your initial attempt to reach us. If there was ever a time this did not happen, I am very sorry for that. Should you ever wish to discuss your concerns in more detail I would be more than happy to speak with you. My team and I try our very best every day to provide the absolute highest level of customer service. I know that despite our best efforts to exceed your expectations, we have failed to meet your needs. I wish you the best as you begin working with another Agent. Sincerely, Heather Bosse"